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What is Knowledge Management?

Understand the WHY of your business by unlocking the WHAT of Knowledge Management

What is Knowledge Management

Every company and organisation must have a system for organising the knowledge and processes within it. How structured and effective that system is can determine customer experiences and staff retention.

Knowledge within an organisation can take many forms from tacit, conceptual or process driven learning, to methodical and factual knowledge rooted in data. Within your organisation you’ll find experts, problem solvers, creative thinkers and technical minds as well as diverse ways of understanding and communicating company information.

For this knowledge to fit together cohesively and make sense to each person within your company and each customer that encounters it, there needs to be a management system.

The Knosys Knowledge Management System

A Quality Knowledge Management System Streamlines Content in an Accessible and Intuitive Way.

Knowledge can take the form of documents and creative content, brand guidelines and procedures, and processes that if not understood – can greatly affect your bottom line. So how do you ensure all forms of knowledge are accurate, relevant to the user, compliant and easy to find? With a knowledge management platform that intuitively does the hard work. A platform that uses the knowledge of real experts and the analytic power of machine learning, and organises and shares it for greater productivity and successful outcomes.

Learning

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Centralising digital and legacy information

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Improving processes and productivity

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