The Intuitive Platform
Supporting your Teams
Our simple knowledge management centre inspires success and delivers powerful brand experiences
Simple,
Intelligent,
Centralised
Create, organise, control and share company knowledge in one simple platform. Online and secure, easily access across devices.
We believe technology solutions should add value and be useful to every member of your team.
So we built KIQ Cloud - for your business - for everyone
Understand how your team can integrate KIQ Cloud into every day. Learn, resolve, teach, create, control, and deliver exceptional experiences.
Customer Support and Success Teams
Omnichannel Customer Engagement
Marketing and Sales Teams
Frontline Teams and Distributed Operations
Governance and Compliance
HR and People Teams
Streamline existing software and digital channels - bringing everything and everyone together
KIQ Cloud allows you to integrate with software you already use. Overcome early adoption teething problems and manage your content more effectively.
We listen to our customer's needs - building and delivering features that matter to them.
Stop Searching and Start Finding
Spend less time looking for the information you need. KIQ Cloud returns the most important results with a relevancy score.
Discover content stored within the platform, external sources, and online resources.
Discover content stored within the platform, external sources, and online resources.
Quizzes to Test Knowledge
Simply providing access to information, process guidance and answers is not always enough. Send a quiz after a set time period to further engage and gain insights into your team’s proficiency.
Control Access to
Your Knowledge
A central, cloud-based knowledge platform enables you to keep your content secure and private
Notifications to
Communicate
with Your Teams
Notifications alert you to the latest article updates or important news. These push notifications can be configured to target a single user or group of users.
Collaboration
in the Cloud
Get your teams involved to create and share knowledge quickly. Define roles and permissions for your team members to control who can access what within the KIQ Cloud service.
Access Anytime
and Anywhere
Empower employees, customers and partners to find information on-the-go with a responsive web design that works on laptops, tablets and mobile phones.
Analyse and
Understand Behaviour
Get valuable insights on the search pattern of your employees, customers and partners and track user behaviour. Understand the frequently visited pages, most read articles, average time spent on a page, and more.
Integrations and Sources
of Information
KIQ Cloud allows you to keep legacy assets where they are and reference and display them directly from within the users’ web dashboard, minimising setup time and eliminating expensive data migration exercises.
Easy Browser-Based
Content Creation
Because KIQ Cloud is entirely web-based, you don’t need to download or install any software. Write and edit content with the inbuilt WYSIWYG editor, get started with KIQ Cloud tem
Enrich Your Content
with Images and Videos
Create attractive and engaging content with KIQ Cloud. Easily include images and videos in your knowledge articles to make it attractive and more informative.
Improve Governance
and Compliance
KIQ Cloud allows you to customise approval and publishing processes, moderate forums and audit for compliance purposes to protect your brand.
On-Board Staff and
Customers Fast
Reduce training time for staff, and explanation time for customers, by providing guidance and visual work-flows on how to approach and complete tasks.
The highly customisable, branded employee platform - make KIQ Cloud your very own
Make KIQ Cloud the centre of your knowledge universe and fill that universe with everything that's important to your team.
- Increase employee engagement by providing a recognisable platform for creation and collaboration
- Capture the knowledge of subject matter experts, share learnings on improvements to processes, provide access to approved organisational knowledge
- Empower your team with living content, easily accessed through an intuitive interface
When knowledge and data become relevant and credible - your most valuable assets become even more powerful
Take the first step to empowered employees and happy customers by requesting a demo below.
