Dynamic surveys have multiple paths and decision points based on previous inputs made by the user. Steps in the survey process can be linked to live information.
Insights into Business Unit or Customer Group
Knosys can deliver comprehensive surveys to a specific part of the business or even a customer group. Through feedback a continuous improvement program can be developed for any facet of the organisation.
Increase Customer Retention
Create digital surveys that identify potential customer issues before customers switch to competitors.
Link Live Data to Survey Questions
Survey’s don’t need to be a set of boring static questions. Using Knosys live data sources can be linked to any survey item providing more context for each question.
How can you ensure information needs are met in a satisfactory way that empowers your users, reflects well on your company, and delivers value for your business?
Talk to us today about how Knosys can help deliver value from your next knowledge management initiative. Our team are happy to organise a face to face meeting, an online demonstration or to simply grab a coffee and understand how knowledge management matters to your business.Request trial