Knosys-KnowledgeIQ-Man-Laptop

Knowledge
management
made simple

The internal platform helping your business
make sense to the world

Secure and efficient workplaces begin with the Knosys centralised platform

Create, organise, control and share company knowledge with one simple platform

Sharing company knowledge online

Access answers when you need them, in a secure, brand-safe environment, that just makes sense

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Real insights - real answers - in real time. It's never been easier to be an expert

Enhance customer experience

Deliver consistent, accurate and relevant knowledge to customers across digital channels.

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Collaborate

Collaborative teams, access level management and admin rights ensure accurate information and zero duplication - while feedback forms allow every employee to be heard.

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Stop wasting your investment

Reduce the accumulative business costs of training, onboarding, time spent handling and transferring calls and time spent searching. Information can be personalised, and data contextualised, so the right information is presented to the right person, instantly.

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Customise your platform

Brand your own centralised platform that integrates with your existing channels and software - storing and presenting relevant information when and where it's needed.

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Streamline governance and compliance

Compliance - Streamline processes, procedures and compliance with step-by-step guides, forms, tags and task wizards and enjoy the ease of simple, accessible answers.

FIND OUT MORE
Enhance customer experience

Enhance customer experience

Deliver consistent, accurate and relevant knowledge to customers across digital channels.
Collaborate

Collaborate

Collaborative teams, access level management and admin rights ensure accurate information and zero duplication - while feedback forms allow every employee to be heard.
Stop wasting your investment

Stop wasting your investment

Reduce the accumulative business costs of training, onboarding, time spent handling and transferring calls and time spent searching. Information can be personalised, and data contextualised, so the right information is presented to the right person, instantly.
Customise your platform

Customise your platform

Brand your own centralised platform that integrates with your existing channels and software - storing and presenting relevant information when and where it's needed.
Streamline governance and compliance

Streamline governance and compliance

Compliance - Streamline processes, procedures and compliance with step-by-step guides, forms, tags and task wizards and enjoy the ease of simple, accessible answers.
REQUEST DEMO

We believe that software should be simple.

Your branded platform is intuitive, self-service, easy to use and highly customisable for better engagement.

Designed to make sharing knowledge simpler and help teams adopt a single, organisational-wide communication, training and customer service tool. Control content for sensible simplicity.
KIQ Cloud dashboard screens

The KIQ Cloud difference

Our customers experience a range of game-changing benefits - transforming lagging processes and enriching data and knowledge - company-wide.

Increase in
Team
Productivity

Reduction in Staff
Onboarding and
Training Time

Improvement
Sales Campaign
Performance

Our happy customers

Stuart McKinnon Manager of Simplification and Productivity, SBS Bank

"From day one we received positive feedback from our team members. A long awaited and yet simple task to ‘give me the tools to do my job was answered’. KnowledgeIQ is a simple and efficient tool  which has not only created efficiencies but has also increased satisfaction and lifted engagement with our staff."

About Knosys

We're a leading Australian Knowledge Management software company - based in Melbourne and servicing Australia, New Zealand, Singapore and the Asia Pacific region.

Our experienced and knowledgeable team challenged themselves to build a solution that addressed the biggest knowledge and communication problems facing customer-centric enterprises. The result was KnowledgeIQ, an organisation-wide Knowledge Management solution with our largest clients in Banking, Telecommunications, Legal and Policy organisations, the Public Sector and Government.

The platform enabled our customers to reduce the internal strain caused by outdated content and communication methods and minimise time and cost spent training and onboarding staff and re-directing their customer queries - leaving more time to grow success stories and improve organisation-wide performance. 

Knosys has grown and developed our product to encompass the needs of businesses of all sizes, with the introduction of KIQ Cloud to the market in April 2019.

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